The Secret Ingredients For Building A Profitable Virtual Workforce has helped hundreds of small business and start-ups build a virtual workforce. Our own organization operates virtually to some extent. Although our main operation is headquartered out of Frederick, MD, we have teams in various parts of USA and India. Today, having a virtual workforce is a necessity for many small businesses and being in this domain for quite some time, we think the following factors are extremely important for setting up a virtual workforce:

1.       Right Shore outsourcing approach: This involves having virtual employees at places where you can get best talent at the best price. The Right Shore concept, introduced by MyBusinessAssistant, enables companies to operate globally with a virtual team of employees spread anywhere in the world, and choose which workforce to use according to price, language facility, and other factors. Right Shoring is not only for corporate giants, it works well for small businesses too, who just need a couple of people to work on their needs.

2.       A solid technical infrastructure: As SaaS ( Software as a Service ) model gets more affordable and wide spread across all industries, we believe virtualization should involve setting up a hosted (web-based) environment as much as possible so that all employees can work together on the same platform. This allows for online collaboration tools where all virtual employees can log in and be a part of the process.

3.       A scalable model: Virtualization requires outsourcing and small businesses need to make sure that they can easily upsize or downsize the virtual services based on their business demands. One of our clients organizes global events regularly and it uses our Right Shore services for conducting various back-office event management tasks. Since the nature of the business is very seasonal we deploy more virtual employees during the time of the events and when the load is less, the strength is decreased. This results in tremendous costs savings.

4.       Refined knowledge transfer process: In a virtual environment, businesses run into higher risk of losing trained resources without adequate knowledge transfer. Entrepreneurs must ensure that they plan accordingly and do not fall in a situation where only one person is responsible for critical processes. Building process documents and following pre-defined protocols eases knowledge transition during employee turnover.

5.       Effective communication: In a virtual environment clear communication (mostly in writing) is vital. Business owners must communicate policies, dos and don’ts, and even have leisure chats with their employees every once in a while. It takes more effort to communicate clearly when you cannot see the person you are working with.

6.       Centralization: Sometimes, business owners planning virtualization end-up hiring many virtual employees as and when they need them. As a result, they have to manage different employees for various tasks. This gives them double the headache and they get tired of virtualization. By centralizing their virtual employees they can reduce management hassles and save money too. MyBusinessAssistant offers a unique solution called Virtual Business Center.

MyBusinessAssistant’s Virtual Business Center has been extremely helpful for PMstudy in centralizing all back office tasks into one system. We are currently using four different services of Virtual Business Center. Since we don’t have to deal with multiple vendors and contractors it does make our life easier. It also gives us the flexibility to scale any service up or down based on our business needs,” says Tridibesh  Satpathy, CEO,

Go ahead build your own virtual workforce and take advantage of the trend.

About the Author

Dave Otfinoski, CEO of My Business Assistant or “MBA”, has more than twenty-five years of executive, hands-on experience with small and mid-sized businesses. As CEO of MBA, Dave manages a team of experienced virtual assistants who have extensive expertise in the realms of small business operations, bookkeeping services, website design, SEO, content creation and call center operations. Outstanding client service and quality performance are the hallmarks of both My Business Assistant and the MBA team. We look forward to providing you with the Virtual Assistance that you may require to enhance your own business strategies. Please feel free to contact us at or call us at 800.993.9622 with any questions or inquiries that you may have.