How Virtual IT Support Can Help Your Small Business?

One business resource that is both inevitable and important is the IT support. Irrespective of the nature of your business, IT support enables the right processes for smooth functioning of your business. It involves hardware, software, connectivity, technical faculty, and maintenance to keep the IT infrastructure on track to deliver you unmatched administrative, logistic, technical and other supportive services.

Maintaining a proper IT setup is definitely not your primary objective; however an important one. You cannot afford to lose your quality time on it, as you have other more important money making activities to become busy with. This is where virtual IT support can directly come in and seal the issue for you. This article will give you a clear measure of the benefits that a virtual IT support service can bring to your business right away.

SaaS support

The benefits that SaaS (Software-as-a-Service) offers for businesses like yours are unquestionable, and most small businesses are already reaping its cost and operational benefits. But small businesses may find it difficult to find the right SaaS support or hire the right experts. This is where a virtual IT assistant can bestow all the benefits of engaging the SaaS support. Most of these virtual assistants extend their expertise and services which include: phone/ email support, customization support, software upgrade support, software integration support, and so on.

Network setup support

You IT setup should be inter-connected and well-maintained to keep your communication and data transfers easy and seamless among your associates. This is where you need network connectivity which involves setting-up and configuring the server, you also need to maintain security and set up firewalls for PC protection and breaches. This gets too technical and mandates an expert hand, a virtual IT assistant helps you here in two ways, one: you need not hire a permanent employee for this and two, you save a lot of money and time.

Aligning your IT support to business objectives

Your business requirements if clearly drawn can zero in on the exact IT support that is required to run your business smoothly. It includes number of systems required, hardware configuration, server, connectivity type, software and maintenance. If you get this composition wrong you may unknowingly spend more or less on your IT setup and get minimal benefits. A virtual assistant can gauge your business objectives and clearly etch the right IT infrastructure for you which can get you optimum operational benefits.

Setting up utility services

There are many online utility applications designed to take your small business into the next level of operational excellence like Google Apps, Google Analytics, etc. These immensely help you to transform your business operations and paint a professional outlook to it. A virtual IT assistant can setup these kinds of supportive utilities and make your work easy and effectively.

Low downtime

IT setups may bear downtime due to varied reasons and it requires good clean regular maintenance to avoid it. However, these downtimes do happen and stop all your business operations. Fixing these requires an expert hand and a virtual assistant here becomes your timely expert. They also help you to avoid these downtimes with regular maintenance support for lesser costs.

Software and hardware upgrade support

Upgrading is growth in action. As your business grows your IT should keep pace, this is where upgrading to more effective software and hardware becomes important. As your business keeps you busy with your core activities a virtual IT assistant can chip in with all the upgrade support to your IT and keep it at par with your growth requirements.


Your business cannot afford to fully focus on IT requirements neither your small business is advised to appoint full-time employees to take care of this crucial resource. So a virtual IT assistant is a more obvious choice to opt for.

About the Author

Dave Otfinoski, CEO of My Business Assistant or “MBA”, has more than twenty-five years of executive, hands-on experience with small and mid-sized businesses. As CEO of MBA, Dave manages a team of experienced virtual assistants who have extensive expertise in the realms of small business operations, bookkeeping services, website design, SEO, content creation and call center operations. Outstanding client service and quality performance are the hallmarks of both My Business Assistant and the MBA team. We look forward to providing you with the Virtual Assistance that you may require to enhance your own business strategies. Please feel free to contact us at or call us at 800.993.9622 with any questions or inquiries that you may have.