3 Cs to Consider While Selecting a Vendor for Outsourcing Your Small Business Needs

As a business grows and thrives there comes a time when the existing resources and manpower are not enough for it to progress. Have you felt that your business is going through the same phase? If yes, then it is time to outsource your select business processes and keep your business at par with your competitors. Outsourcing is not only economical but you can also get trained teams who will assist you in your projects and be a valuable asset to your organization. Before you decide to select an outsourcing vendor, here are the top three factors that you should consider:

  • Capability: As a small business owner, you cannot compromise on the quality of work as the competition is intense. Most of the vendors you will shortlist for your outsourcing requirements will offer their services as experts in their field. It is important to know the specific skills of the vendor in terms of your project requirements. You can ask for certifications from concerned authorities and proof of previous projects completed by the vendor. Vendors should also provide you with samples and project estimates regarding their specialization areas. The focus of a vendor’s work should be on providing the exact requirements of your project to the best of their abilities.
  • Costing: To get a project done from an outsourcing vendor you should be absolutely clear about the overall cost of the project. While the hourly rates might look attractive, you should not proceed with a deal without knowing about the full cost of a project. This can be further clarified with proper documentation from the vendor that shows services provided and the total costs applicable for those services in the complete duration of the project. Many times, projects might get delayed because of technical or human factors and you should be clear with the vendor about the payment structure in case of late delivery or unsatisfactory delivery of the project. For small businesses, the best bet is to have flexible pricing model based on the amount of services you utilize. If you have a defined scope of the project, it’s always advisable to ask your vendor for the total cost to avoid future conflicts.
  • Customization: The only thing most dear to small business owners is their ability to be swift when the time needs them to change. This requires a greater effort from the outsourcing vendor to offer services that can be modified and ramped-up/ramped-down to accommodate the changing needs of a small business. A higher level of customization and flexibility is required. You must make sure that the vendor is not rigid with what it has to offer. Your provider must understand YOUR needs and align its services in order to meet them.

By keeping in mind these simple factors, you can choose an honest and dedicated vendor for outsourcing your projects. Whether you are looking for experienced manpower or high quality resources, you can get it all by doing thorough research and contacting different outsourcing vendors in the market. A professional outsourcing vendor will not only bring you great profits through economical solutions but also save your precious time and resources which can be better utilized in other productive ventures.

About the Author

Dave Otfinoski, CEO of My Business Assistant or “MBA”, has more than twenty-five years of executive, hands-on experience with small and mid-sized businesses. As CEO of MBA, Dave manages a team of experienced virtual assistants who have extensive expertise in the realms of small business operations, bookkeeping services, website design, SEO, content creation and call center operations. Outstanding client service and quality performance are the hallmarks of both My Business Assistant and the MBA team. We look forward to providing you with the Virtual Assistance that you may require to enhance your own business strategies. Please feel free to contact us at http://www.MyBusinessAssistant.com or call us at 800.993.9622 with any questions or inquiries that you may have.