One often reads about the saying, ‘God is in the details’, but many entrepreneurs take this saying a little too literally. CEOs taking pride in working as telephone operators, data entry processors, content writers, editors, etc., could use taking a step back from this ‘corporate schizophrenia’ and look at outsourcing options to leverage their productivity [...]

Focus, Small Business Help, Small Business Outsourcing

 
Web marketing is starting to get a bigger slice of the pie in marketing budgets across businesses due to its wide reach and comparatively lower costs. Web marketing trends change at the blink of an eye with newer platforms and technologies coming into the picture. Here is our list of 5 must-dos in 2010 to [...]

24x7 Customer Support, marketing help, Online Marketing, Social Media Marketing

Prospects and customers are the backbone of any business, and letting them know that they are important, will guarantee repeated business and goodwill. Here are top five tips that should help you show that you care:

Do not push too hard to make a sale, build a relationship: Making sure that your customer is not just [...]

24x7 Customer Support, Customer Service, Small Business Help

The fact is that the world is changing, and the paradigms are moving at a blazing pace. Innovation might have been optional a few decades ago, but in the present times, it is mandatory. Businesses cannot expect to succeed and thrive unless they innovate. Innovation in small businesses has the power to see the US [...]

Innovation, Small Business Help

Are you running a small business or an e- store and looking for ideas to succeed online and connect with other entrepreneurs in your field? If yes, then Social Commerce Camp at Washington DC is the must-attend event for you. On Saturday, February 20, 2010 MyBusinessAssistant, KikScore, Network Solutions, and Mayer Brown will be putting [...]

Small Business Event, Small Business Help

If you do not employ any telecommuters or virtual employees currently, you might be confused about the feasible jobs that could be done in a virtual work environment. Here is how you can decide what portions of your business activities could be done virtually:
Review essential job functions:
Identify the duties and tasks that are fundamental [...]

anytime anywhere office, virtual business center, virtual employees, virtual office, Virtual Workforce

Communication is the single most important factor in a successful telecommuting or virtual work arrangement. All members should understand and develop respect towards other’s work patterns. Since you do not get the “water cooler” moments with your employees in a virtual environment, here is how you can use effective communication to unite your virtual workforce:
Timing: [...]

anytime anywhere office, distributed workforce, Small Business Outsourcing, virtual business center, virtual employees, virtual office, virtual office assistant, Virtual Workforce

Just like in-office employees, virtual employees also have the urge to stay connected with your organization, feel proud of its achievements, and interact with other employees. The theories of employee training and retention that work in the physical world hold true in the virtual world too. Proper training, clear guidelines, work procedures, expected performance levels, [...]

Employee Retention, Employee Training, virtual employees, Virtual Workforce

Work culture is not what it used to be. The trend of having one centralized office with employees coming in from nine to five is slowly fading away. The nature of work environment has changed significantly with work being distributed across geographies and time zones.
How can you start with developing a virtual workforce model?
Keep in [...]

anytime anywhere office, distributed workforce, global workforce, virtual employees, virtual office, Virtual Workforce

We have already discussed the top three reasons why growing companies choose to outsource – lower costs, lack of internal expertise, and scalability. The fourth prominent reason is problems with employee retention.
Retaining employees is of paramount importance for a healthy and growing organization. Every person lost is a setback for your company. Apart from the [...]

call center support, it support, marketing help, offshore, onshore, rightshore, Small Business Help, Small Business Outsourcing, virtual business center, virtual office assistant